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Frequently Asked Questions:  How does HD3000 keep both the hot dog and bun
fresh?
HD3000 stores the hot dogs and buns separately, with the hot dogs stored in
a specially designed refrigerator. They are only put together after both are
cooked and warmed individually. Additionally, they are packed individually
in air-tight packages.How does HD3000 attain the grilled-like quality
of hot dogs?
Using infrared technology, it showers the meat products to become crispy outside.
Together with microwave technology, which makes the inside evenly warm. The
meat products are dispensed and cooked on rods, which spin in the patented
oven similar to a roller grill, and the rods also motion the product back and
forth to insure complete and thorough preparation for the customer. How are
consumers assured that the whole preparation process is safe?
HD3000 has a lighted customer window wherein the customer can see the entire
process, from the time the hotdog is taken out from the refrigerator to the
time that it is dispensed by the machine. In short, the hot dogs are cooked
right in front of customer's eyes, to reassure them of the quality of both
the machine and the product. What
is the cooking time?
Since the HD3000 is very versatile and can accept a wide variety of meat products,
the cooking time is dependant on the size of the product. Cooking time varies
between 25- 55 seconds. Does the product require special packaging
requirements?
While both the buns and meat products are packaged and sealed separately, the
packaging process requires two individual packing machines. The buns can be
packaged using LHD's exclusively designed bun packager or most commissary operated
high speed packagers. The meat products require LHD's exclusive hot dog packager. How
are consumers assured that the machine is sanitized?
After each vend and/or every five minutes of inactivity, the oven will activate
the infrared and subject the cooking surfaces into a self-cleaning process.
This will ensure that residue is nonexistent on the cooking surfaces. How do
operators know when to replenish the machine and what products to bring?
HD3000 can be equipped with a wireless communication system that will report
to the operator the daily sales, level of inventory, and any technical issues.
This way, the operator is better able to service the machine and thus reducing
the machine's downtime and making the machine more productive.  Can operators service the machines themselves?
Since the design of HD3000 is modular and the machine is integrated with a
self-diagnostic system, the operators can replace assemblies with ease. Many
of the parts are industry standard. Why should operators invest in HD3000?
With very limited resource requirements, the gross profit margin is greater
than cold vending machines and comparable to your ordinary snack machine.
It is also proven to increase sales of complementary products (i.e. soda,
juices, etc.) instead of competing with other product lines; the HD3000 will
increase overall sales. But most importantly, this unique machine will assist
operators to attain new accounts, retain existing customers and increase
market share. What other benefits can be obtained from HD3000?
Since HD1400s can be located in high traffic locations, it can be used as an
advertising media. By posting product brands on the face of the machine and
/or customized fronts, brand/company awareness of the product advertised
will increase. And since people will see the machine every day (in their
office, school, factory, etc.), brand recall will even be better. Where can
the HD3000 be located?
Practically, everywhere! In schools, offices, factories, hospitals, gas stations,
rest areas, plants and public areas. It can also be located in unique locations
like street corners, cinemas, military bases and light rail/subway stations.
What's great about the HD3000 it requires no special electrical requirements.
Just place the machine in your location and plug into a 20 amp, 110 volt dedicated
circuit.
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